Warranty

What is the warranty for LED decorative lights?

Most of our holiday decorative lights we offer six months warranty.

What is the warranty for the commercial lights?

Regarding commercial decorative lights, it depends on your requirements. Often there are 1-3 years warranties.

What is the quality warranty for the decorative lights?

All of our products are strictly meeting the international standard; mostly partly products have CE/ROHS/GS/SAA/ETL/UL certification.

What is the warranty for the delivery time?

Usually, the lead time of mass quantity is 30 working days.
But if you place an order during May and September, it should take 45 days or more.
We always keep delivery on time.

How to protect clients’ privacy information?

We use any information you provide to us only to serve you better. We do not trade or sell your personal information to anyone.

Can I return an item?

Sorry, due to all products are customized according to customers’ requirements, there are without goods return. However, while confirming order period, often samples first confirmation and then we always keep close communication with our clients to confirm production details, including packing, shipping all aspects.

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