FAQ

What is the MOQ of Christmas lights manufacturer?

To support our customers’ business, we can accept small MOQ.
Such as rope motif lights’ MOQ is 50-piece/color/design.
Most of the lights’ MOQ is 300-piece/color/design.

Does MOQ support multiple items together?

Unsupported, usually MQO, based on each product. Occasionally some products can also support mixed batch, depending on the actual situation of the purchased products, please consult customer service for details. Thank you very much!

What kind of payment terms do you accept?

Under US$ 500 dollars, you can pay by PayPal or West union.
Often there are T/T and or L/C for large orders, T/T is 30% deposit, 70% balance against the copy of B/L).

What kind of quotation terms do you offer?

Usually, FOB China port and CIF the port your side, DDP/DDU, are also available.

What are the certifications of your product?

All of the lower voltage lights are with CE/ROHS/GS/SAA/ETL/CUL/UL certification.
There are CE/ROHS, GS, for general Christmas string lights.

All battery light is with batteries sales together?

It depends, often, did not include batteries when the lights are selling, but it is also together if you need it.

What is the lead time of the formal order?

Often 45 workdays for most products on production.
Some wooden crafts and novelty lights have ten working days lead time.
Seven working days they are well packaged if in stock.

Why should we take a long time on production?

Our export products customized according to the client’s order.
Usually, only a small number of products have inventory.
10 -20 working days finished on making,
And all lights should check the quality. There are assembling the components, packing, etc. take some days.

Can you customize products according to our design?

Sure, you could send us your design, and then we are according to it, making samples for your review and until you are satisfied.
Or description your idea, and then we will offer a rough draft to confirm with you and then finish the products.

I could not find what I am looking for, how to do?

Don’t worry! Please feel free to contact us by email (sales at pgledlight.com) with your idea and will get a reply within 12 hours or call us.

Do you have Christmas lights in Stocks?

Usually, there are not stock goods for selling. But sometimes there is a small stock occasionally.

How do I place an order?

Taizhou Chang Xin lighting company’s purchase process is simple. Just as below steps.
1. Send your requirements to sales at pgledlight.com, and you will get the price with the specifications.
2. Confirm the price and products’ details, including the packing, delivery time, payments, and so on.
3. Confirm the PI and arrange the deposit, and then the order will be operated.
4. You will receive the production progress of the order during the time.
5. We will inform you one week in advance before the goods finished.
6. Arrange the shipment and delivery on time.
7. We provide relative documents and following the progress and after-sale service.

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